Saturday, July 12, 2008

When things go wrong

Of course things go wrong sometimes. Imagine a hot summer, a hotel full of guests and a broken air-conditioning system. Yes, that’s exactly what happened to us. A part that will have to be replaced has been ordered from Belgium and it arrived on Thursday, but as it turned out they have send a wrong part. Now we have to wait for a new one to arrive. It will take another 5 days before it will arrive and in the meantime all we can do is to apologize to guests. Luckily, it wasn’t the entire system that was broken, since the air-conditioning is working in all the rooms facing the lake. Another good thing is that the part that will have to be replaced is still under warranty and we will not have to pay for a new one. Always look on the bright side of life!

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