One of the unavoidable things in the hotel business is renovation, construction, building etc.. We have a wonderful terrace overlooking the lake that was screaming for a make-over. We have chosen to cover the concrete floor of the terrace with tiles. We decided on the tiles, found the company to do the work and then we waited for the warm and sunny weather to begin the work. Like any work that has to be done outside of the hotel, no matter how important, it is annoying to the guests. The work is progressing quite nicely and it should be finished within a few days. But, and there is always a but, the workers today have decided to start early since they wanted to take advantage of the beautiful weather and do as much work as possible. Since they started at 7.00 a.m. (very early I must admit), and they caused quite a lot of noise, some guests complained. I talked to them and they promised to start at 9.00 a.m. tomorrow and not a minute earlier, but nevertheless the damage has been done. Anze and I have some apologizing to do!
My apologies to all the guests that feel annoyed by this construction work going on, I do believe that in the end this will be another positive addition to the beauty of the hotel.
1 comment:
This is the most reliable thing of thing we've ever used. I would like to personally thank you for your interesting article.
Post a Comment